Privacy Policy

This Policy applies as between you, the User of this Web Site and the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

"Cookie": means a small text file placed on your computer by when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyze their browsing habits within the Web Site.

"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

"Service": means collectively any online facilities, tools, services or information that makes available through the Web Site either now or in the future;

"System": means any online communications infrastructure that makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User" / "Users": means any third party that accesses the Web Site and is not employed by and acting in the course of their employment; and

"Website": means the website that you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:

• 2.1 name;
• 2.2 date of birth;
• 2.3 job title & profession;
• 2.4 contact information such as email addresses and telephone numbers;
• 2.5 demographic information such as post code, preferences and interests;
• 2.6 financial information such as credit / debit card numbers;
• 2.7 IP address (automatically collected);
• 2.8 web browser type and version (automatically collected);
• 2.9 operating system (automatically collected);
• 2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
• 2.11 Cookie information (see Clause 10 below).

3. Our Use of Data

• 3.1 Any personal Data you submit will be retained by for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
• 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

• 3.3 All personal Data is stored securely in accordance with applicable laws and regulations. In Canada, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and any relevant provincial privacy laws. In the United States, we comply with applicable state laws, such as the California Consumer Privacy Act (CCPA) and other state-specific regulations. For more details on security, see Clause 9 below.

• 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:

• 3.4.1 internal record keeping;

• 3.4.2 improvement of our products / services;

• 3.4.3 transmission by email of promotional materials that may be of interest to you;

• 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customize or update the Web Site.

4. Third Party Web Sites and Services may, from time to time, employ the services of select third parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with applicable laws and regulations.

Our third-party service providers include but are not limited to:
• Payment processors to securely process your payments;
• Analytics and search engine providers that assist us in the improvement and optimization of our Website;
• Advertising and marketing partners who help us market our services and analyze the effectiveness of our marketing campaigns.

We may also disclose your information to third parties when it is necessary to comply with the law, enforce our site policies, or protect ours or other users’ rights, property, or safety. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We may share aggregated or anonymized information with partners or for public relations. This data cannot be used to identify you and may be used to show the usage trends of our Service or for contractual obligations.

5. Changes of Business Ownership and Control

• 5.1 may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
• 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

6. Controlling Access to your Data

  • 6.1 Wherever you are required to submit any sensitive Data, you may be given options to restrict our use of that Data. This may include the following:
  • 6.1.1 use of Data for direct marketing purposes; and
  • 6.1.2 sharing Data with thrid parties

7. Your Right to Withhold Information

  • 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
  • 7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.

8. Accessing your own Data

  • 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.

9. Security

Data security is of great importance to and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

We have implemented a range of physical, electronic, and managerial procedures to safeguard and secure the Data we collect online. Our security measures include, but are not limited to:

• 9.1 Encryption: Sensitive and personal Data transmitted between your device and our Website is protected through the use of encryption, such as Secure Socket Layer (SSL) technology , ensuring that your Data is secure during transmission.

• 9.2 Access Control: We restrict access to personal Data to employees, contractors, and agents who need to know that information in order to process it for us. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

• 9.3 Regular Security Assessments: We conduct regular security assessments and penetration testing to identify and mitigate potential vulnerabilities within our website and data storage systems.

• 9.4 Data Minimization and Retention: We adhere to the principles of data minimization, ensuring we only collect and retain the minimal amount of Data necessary for our intended purposes.

• 9.5 Updates and Patches: We implement regular software updates and patches to ensure our systems are protected against known vulnerabilities.

• 9.6 Physical Security: For Data stored physically, we implement secure access controls and environmental controls to protect against unauthorized access and environmental hazards.

10. Cookies

Please refer to our detailed Cookies Policy at

11. Cross-border Data Transfer

In the course of providing our services, the Data may be transferred across national borders, including to countries outside of Canada and the United States. These international transfers are necessary for the performance of our services to you, and to continue offering our platform's full functionality.

Our primary data storage facilities are located in Canada . However, to ensure operational efficiency and high service quality, your data may also be processed by our partners or third-party service providers in other countries.

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. For data transferred internationally, you retain these rights and can exercise them at any time in accordance with this Privacy Policy.

12. Age Limitations

Our services and website are not designed for, nor intentionally targeted at, children under the age of 18. We do not knowingly collect or solicit personal information from individuals under this age. If we become aware that we have collected personal data from a child under the age specified without parental consent, we will take steps to delete the information as soon as possible.

If you are under the age of 18, you must have your parent or guardian's consent to use our website and to agree to our Privacy Policy. Parents and guardians of minors under the specified age who believe their child has provided us with personal information should contact us at, and we will take necessary actions to remove such information and unsubscribe the minor from any future communications.

13. Data Breach Notification

We are committed to safeguarding the confidentiality of your personal information. We employ physical, technical, and administrative measures designed to protect the Data from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no information system can be 100% secure, and we cannot guarantee the absolute security of your information.

Breach Notification: In the unlikely event of a data breach that is reasonably believed to pose a risk to the personal information we hold, we will notify affected individuals and relevant authorities in accordance with applicable laws and regulations. Notification will occur without undue delay, consistent with the legitimate needs of law enforcement, any measures necessary to determine the scope of the breach and to restore the integrity of the data system.

• Affected Individuals: We will inform you of the nature of the breach, the categories of personal data involved, the likely consequences of the breach, and the measures we are taking to address it. We will also provide guidance on steps you can take to protect yourself from potential harm.

• Regulatory Authorities: We will report breaches to the appropriate regulatory authorities as required by law, detailing the breach, the affected data, and our response actions.

Limitation of Liability: While we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. In the event of a data breach, our responsibility is to provide timely notification and to take reasonable steps to mitigate the impact. To the extent permitted by law, our liability for any direct damages caused by a breach of personal data will be limited as set out in this Policy and our Terms & Conditions. We encourage users to take steps to protect their personal information online, including monitoring their accounts and using strong passwords.

13. Changes to this Policy reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

15. Contacting Us

If there are any questions regarding this privacy policy you may contact us at
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